Conference Programme

Cloud Expo Asia Techerati technology

Across the 2-day exhibition, thousands of delegates had the opportunity to access hundreds of educational seminar sessions, dozens of real-life case studies and panel discussions, delivered by 100+ world-class experts from across the region.

View the conference programmes from our co-located shows: Cloud Expo AsiaCyber Security World AsiaBig Data World & Smart IoT SingaporeData Centre World and eCommerce Expo Asia.

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09 Oct 2019
  1. Customer Experience & Martech Theatre
    A true experience management (XM) journey predicts and mitigates problems before they occur, transforming them into improvement opportunities. By combining operation data (O) with experience date (X), ...
  2. Customer Experience & Martech Theatre
    Managing a business online is a constant work in progress. Keeping pace with customer expectations, industry trends, CX advancements and advertising media are just a few important factors that are par ...
  3. Customer Experience & Martech Theatre
    The use of AI is growing in many industries. Marketing is one such field that has immense potential for AI. In today's connected world, gaining a competitive edge over your peers is the top priority. ...
  4. Customer Experience & Martech Theatre
    The Changing Face of Marketing How disruptive technology impact nowadays Marketing strategy CMOs advice on content Marketing  
  5. Customer Experience & Martech Theatre
    Consumers today expect a seamless, unified experience, no matter where they engage with a brand—whether in-store or on their desktop or mobile devices. An omnichannel customer engagement strategy is n ...
  6. Customer Experience & Martech Theatre
    1) Changing Shopper Behaviour - Ever evolving technological, social, economic landscape changing Shopper Behaviour & Preferences; nuances of E-Commerce Shopper Behaviour 2) Evolving Digital Marketing ...
  7. Customer Experience & Martech Theatre
    The ability to connect your business to your audiences lives and dies by the success in personalizing their experience. Gartner surveyed 2,500 consumers to conclude that more than half will unsubscrib ...
  8. Customer Experience & Martech Theatre
    You just invested in a whole bunch of marketing technologies such as CMS, CRM, DMP, marketing automation, analytics tracking and content personalization. Unfortunately, you realize that you are not ge ...
  9. Customer Experience & Martech Theatre
    Today's marketplace has become overcrowded with thousands of content competing for our customer's attention. According to Facebook, our thumb scrolls thru 300 feet of mobile content every single day. ...
  10. Customer Experience & Martech Theatre
    Learn about the different types of marketplaces and how you can connect sellers or even retailers, manufacturers and wholesalers to buyers in your industry. We'll go over a case study of how this has ...
  11. Customer Experience & Martech Theatre
    In delivering personalized content experiences, machine learning has been implemented to help social media and brand engage with their target audience. As the technology grows, AI powered engine is in ...
  12. Customer Experience & Martech Theatre
    Why brands are investing in their own platforms and what it means for marketing opportunities Developing and identifying new marketing outreach solutions Cultivating rewarding partnerships and brand e ...
  13. Customer Experience & Martech Theatre
    With dynamically changing customer behavior neo marketers and digital experts understand that CRO is not an overnight miracle but a methodical process which needs to be mastered. A sustainable long-te ...
  14. Customer Experience & Martech Theatre
    Of the 1.5 billion websites in the world, how do you get indexed by the search engines, get ranked among the 200 million active sites and stand out from the crowd? PropTech platform Ohmyhome shows you ...
  15. Customer Experience & Martech Theatre
    Learn how to create inspiring Digital Experiences with innovative Enterprise-class Hybrid CMS technology. e-Spirit, named visionary according to Gartner the 2nd year in a row, shares insights on how t ...
10 Oct 2019
  1. Customer Experience & Martech Theatre
    In an ever competitive consumer landscape, what are some of the tools, processes and systems can you put in place to ensure a phenomenal shopping experience? In this session, we will cover some of the ...
  2. Customer Experience & Martech Theatre
  3. Customer Experience & Martech Theatre
    Technology has changed the lives of marketers completely. The marketing scene is getting more cluttered with the influx of new media platforms and tools. Marketers always juggle between learning the n ...
  4. Customer Experience & Martech Theatre
    • How the experience economy has changed brand-consumer relationships and what effect it is having on customer behavior • How to manage the customer experience over multiple touchpoints, journeys, and ...
  5. Customer Experience & Martech Theatre
    Learn how to drive more sales by adapting to changing consumer behaviour and learning from international markets. Future-proof your business and stay ahead of the competition with actionable insights ...
  6. Customer Experience & Martech Theatre
    Despite the numerous options coupled with technology and IoT gadgets empowering consumers to track their health, there still lacks the true personalization of healthcare. Increasingly, users in Asia a ...
  7. Customer Experience & Martech Theatre
    Pretty much every brand is using social listening today, but most of them are using it for performance tracking. While this is a great thing, it doesn't take advantage of the full potential. This sess ...
  8. Customer Experience & Martech Theatre
    Automation needs to do more than mirror manual ways of doing things. We have let technology impede customer experience. We understand how to optimise in-store experiences, yet in the online world we a ...
  9. Customer Experience & Martech Theatre
    The session covers the key success strategies for brands today looking to navigate their presence on e-marketplaces such as Lazada, Shopee, etc. The SEA ecosystem is complex and the platforms are cons ...
  10. Customer Experience & Martech Theatre
    In recent years there has been a tsunami of content bombarding us about the need to move from 'Multichannel' to 'Omnichannel' strategies. In fact, conventional wisdom has us thinking about our interac ...
  11. Customer Experience & Martech Theatre
    The lines are blurred on social. Every interaction should be considered a customer social experience, not only when a customer has a problem and needs to contact support. If this is true, there is a b ...
  12. Customer Experience & Martech Theatre
    For a lot of marketers, getting ranked for certain keywords equals the success of a SEO campaign. What they missed is that even you are the top ranked result, if you are not the most relevant answer t ...
  13. Customer Experience & Martech Theatre
    In a recent study, we found a majority of consumers find it challenging to communicate with businesses – and that those consumers are more likely to support businesses who make it easy for them to rea ...
  14. Customer Experience & Martech Theatre
    In a rapidly evolving eCommerce scene where customers expect highly personalized products and services, managing an online store without automating your marketing activities can be tricky. In this ses ...
  15. Customer Experience & Martech Theatre
    Vamsi shares his insights on developing and maintaining a customer centric environment within an business and why it is imperative to do so.
  16. Customer Experience & Martech Theatre
    In the new experience economy, customers expect hyper-personalized experience across every touchpoint with your organization in real time connecting marketing, sales, service and loyalty, front office ...

 

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2019 Sponsors

Diamond Sponsor

  • Huawei

VIP Lounge Sponsor

  • Citrix

Keynote Theatre Sponsor

  • Digital Realty

Keynote Theatre Sponsor

  • NTT Communications

Theatre Sponsor

  • Silver Peak

2019 Partners

Knowledge Partner

  • BICSI

News Distribution Partner

  • ACN Newswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Postponement


 

IMPORTANT NOTICE: Technology for Marketing Asia and its co-locating events will be rescheduled to 20 – 21 Oct 2021. Click here for more information.