Conference Programme 2019

Cloud Expo Asia Techerati technology

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The Future of CX: Engaging the Channel-less Customer

10 Oct 2019
Customer Experience & Martech Theatre
Other  , Marketing Insights
In recent years there has been a tsunami of content bombarding us about the need to move from 'Multichannel' to 'Omnichannel' strategies. In fact, conventional wisdom has us thinking about our interactions with customers regarding the channels they use. The critical problem here is that our customers don't view our brands through a 'multichannel or omnichannel' lens. This talk will explore the rise of the 'Channel-less Customer' and examine what challenges, and opportunities, lay ahead for us all.
Speakers
Nicholas Kontopoulos, Regional Head of APAC Commerce Marketing - Adobe

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2019 Sponsors

Diamond Sponsor

  • Huawei

VIP Lounge Sponsor

  • Citrix

Keynote Theatre Sponsor

  • Digital Realty

Keynote Theatre Sponsor

  • NTT Communications

Theatre Sponsor

  • Silver Peak

2019 Partners

Knowledge Partner

  • BICSI

News Distribution Partner

  • ACN Newswire

Associate Content Partner

  • Uptime Institute

Strategic SEO Partner

  • AdVantage

Strategic Event Partner

  • ISC2

Postponement


 

IMPORTANT NOTICE: Technology for Marketing Asia and its co-locating events will be rescheduled to 20 – 21 Oct 2021. Click here for more information.